Spy Cameras
Instructions Spy Camera Wifi Pro
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Content
- 1 Instructions Spy Camera Wifi Pro
- 1.1 Description
- 1.2 Features
- 1.3 Content
- 1.4 Instructions
- 1.4.1 Step 0 - Original Product
- 1.4.2 Step 1 - How to Use
- 1.4.3 Step 2 - Local Mode
- 1.4.4 Step 3 - Remote Mode
- 1.4.4.1 Step 3.1 - Download Application
- 1.4.4.2 Step 3.2 - Application Permissions
- 1.4.4.3 Step 3.3 - Power and Status Lights
- 1.4.4.4 Step 3.4 - Wifi Camera Connection
- 1.4.4.5 Step 3.5 - Camera View AP Mode and Focus Adjustment
- 1.4.4.6 Step 3.6 - Microphone
- 1.4.4.7 Step 3.7 - Wifi connection to the Router
- 1.4.4.8 Step 3.8 - Password
- 1.4.4.9 Step 3.9 - Share Camera Access
- 1.4.4.10 Step 3.10 - Display Options
- 1.4.4.11 Step 3.11 - Buttons and Fixing Pieces
- 1.4.4.12 Step 3.12 – Power Off, Charge and Reset
- 1.4.5 Step 4 - Using the Nano Earpiece Kit
- 1.5 Videotutorial
- 1.6 Frequent Problems
- 1.6.1 1 - Does not turn on or does not charge
- 1.6.2 2 - It turns on but turns off immediately
- 1.6.3 3 - The camera's Wi-Fi network does not appear
- 1.6.4 4 - I don't know how to create a Wi-Fi network with my mobile
- 1.6.5 5 - My Wi-Fi network does not appear in the list of the app
- 1.6.6 6 - The camera does not connect to the Wi-Fi network
- 1.6.7 7 - I can't see the image when I move away from the camera
- 1.6.8 8 - The image does not look fluid or looks poor quality
- 1.6.9 9 - The image is out of focus
- 1.6.10 10 - The image is flipped
- 1.6.11 11 - I can't hear anything or very low
- 1.6.12 12 - The headset makes a loud sound
- 1.6.13 13 - The microphone does not work
- 1.6.14 14 - I can't extract the earpiece
- 1.6.15 15 - The headset has stopped working
- 1.6.16 Problems with the product? Contact us
- 1.7 Security and Compliance
Description
The Pro Wi-Fi Spy Camera Kit with Earpieces is the most complete and discreet solution for remote exam monitoring. The 4K-quality hidden camera can be hidden behind buttons or clothing and offers real-time viewing from your phone, both locally and remotely. Thanks to manual focus and night vision, it allows you to capture screens and documents clearly in any environment.
Includes the option of Vip Pro SuperMini/UltraMini or Nano earpieces, completely concealed and powered by induction. The system can be complemented with a portable 4G Wi-Fi router, which creates a stable network for viewing the camera from anywhere. With up to 2, 4, or 6 hours of battery life on the devices and an easy-to-use design, this kit guarantees privacy, quality, and versatility for invisible communications.
Features
4K Image Quality: High definition to view screens, texts or documents.
Local and remote usage modes: Direct connection to your mobile phone or internet via Wi-Fi.
Night vision and built-in microphone: Clear recording even in low light conditions.
Rechargeable battery: Flexible autonomy depending on version: 2 h (Mini), 4 h (External), 6 h (Extended).
Manual focus adjustment: Precision to focus on documents from a distance.
White inductor element: Transmits sound by induction to the Vip Pro earpiece.
Content
1 – Wifi Spy Camera Pro
2 – 2 x Button Kit
3 – 2 x Fixing Pieces
4 – USB charging cable
5 – 5V/2A Charger
+Router
1 – Portable Wifi router
2 – Battery 3000 mAh
3 – NanoSIM-MicroSIM Adapter
4 – TypeC-USB charging cable
+ Nano Earpiece
1 – Puller Magnet
2 – Extractor Bar
3 – Nano earpieces (2 magnetic units)
4 – Bluetooth Nano Inductor Piece
5 – USB Charging Cable + EU Charger
+ Vip Pro earpiece
1 – Vip Pro Headset
2 – 2 337/SR416SW Batteries
Instructions
Step 0 - Original Product
Check that it is a original product of PingaOculto checking the brand that appears on the product.
If you have any doubts about whether it is original, you can contact us and we will verify it.
Select the instructions of the camera or accessory you wish to consult:
Instructions for the Pro Wifi Camera
Step 1 - How to Use
⚠️It is very important never bend the camera cable more than 90 degrees nor twist it, otherwise The internal connectors will be damaged, causing screen failure. Do not pull sharply on the cable of the camera or leave it hanging.
La camera can work in several ways ways:
- Location: we must insert a microSD card into the camera. When the camera is on, it will automatically record both video and audio with the built-in microphone until it is turned off.
- Remote with Wifi- The camera connects to the Wi-Fi network of a router or the Wi-Fi network created by a mobile phone with mobile data to transmit remotely over the Internet to anywhere in the world (no microSD required in this mode).
Select the how to use that you wish to consult:
Step 2 - Local Mode
Step 2.1 - microSD introduction
To use the camera for local recording you just have to insert microSD card (maximum size 128GB and FAT32 format) before turning on the camera. Then, Press the ON button once and the camera will start recording (if it doesn't turn on, charge it with the included cable and charger for at least 1 hour). It is recommended to do a test before using it, checking that it records correctly and verifying the free size on the card.
It is convenient download the app (links in next step), And connect to the wifi network created by the “HW-xxxx” camera to set it up and adjust its focus.
The camera makes recordings of 5 -10 – 15… or more minutes depending on how it is configured in the app. In addition, we can also modify it to record continuously, only when it detects movement...
To turn it off, press and hold the ON/OFF button for 5 seconds until the blue LED turns off.
⚠️ It is important to turn on the camera and wait the necessary time depending on the video size in minutes that we have configured. If we set it to record every 5 minutes and turn it on for 3 minutes, no video will be recorded as it has not reached 5 minutes of recording.
Step 3 - Remote Mode
Step 3.1 - Download Application
Download the HDCameraPro app on your mobile by clicking on the Android or App Store (iPhone) icon depending on your mobile model.
Step 3.2 - Application Permissions
When opening the app for the first time allow all required permissions.
⚠️ It is important that the application has all the necessary permissions
Step 3.3 - Power and Status Lights
The camera is shipped with low or no charge, It is recommended to charge it before its first use. (See Step 6)
⚠ ATTENTION - It is normal for the camera to heat up with use.
Press the ON/OFF button once. If it doesn't turn on, leave it charging for at least 1 hour.
El Blue LED will turn on and then green will start flashing*.
*If the green light isn't flashing, it won't be possible to configure it. To reset the camera, if necessary, insert the reset clip for 5 seconds while the camera is on. Then wait 15 seconds.
The camera has a blue, green and red light to indicate the camera status:
- Blue solid first, and Green flashing: camera on, wifi HW-xxxx active and ready to configuration or connection AP/Wifi mode.
- Steady green light: Mobile connected to the HW-xxxx wifi network to configuration or display in ap/wifi mode.
- Flashing Blue and Green Light: camera searching for the wifi network it has been configured to e trying to connect.
- Steady Blue and Green Light: Camera configured and connected to the Wi-Fi network from the router or created by the mobile.
- Steady red light: Loading. It will turn off when the charge is 100%.
Step 3.4 - Wifi Camera Connection
Open the WiFi settings of your mobile phone y connect to the WiFi network HW-xxxx.
If you see a notice indicating if you want to maintain the Wi-Fi connection even if you don't have internet, click on keep connection.
Step 3.5 - Camera View AP Mode and Focus Adjustment
If we have successfully connected to the wifi of the camera with name HW-xxxx When we open the application the camera icon will appear connected by Wifi Mode/AP Mode (If it does not appear, temporarily disable mobile data to force the Wi-Fi connection and restart the app). This way allow connect using the wifi created by the camera, which has a range of 10 meters.
To see the camera click on the center of the image. The green light will be solid without flashing.
Now we must adjust manual focus. For this we must rotate the lens (yellow shaded piece in the image) holding the camera by the pink piece. The camera should not be held by the cable.. Depending on the direction of rotation, the focus:
- Turn clockwise = Farthest
- Counterclockwise rotation = Closest
Es It is important to leave it correctly adjusted from a distance on which you want to focus the folio, computer screen or environment.
Step 3.6 - Microphone
Click on the speaker icon to listen to what the camera's microphone picks up. Remember to turn up the volume on your mobile and remove silent mode.
Step 3.7 - Wifi connection to the Router
Open the application y Click on the + icon in the upper right corner.
Then select “Equipment AP distribution network”.
Click on "Start “connecting”.
Click on "Next".
⚠️ If Device not found appears, the mobile is not connected to Wi-Fi (HW-xxxx) or a permission in the app needs to be activated.
Then click on “Refresh"And select from the list the wifi network of the router or created by a mobile (If you don't know how to create a Wi-Fi network with your mobile phone or the Wi-Fi network you want doesn't appear, consult the section of frequent problems on this page) and remember that it must be 2.4Ghz wifi.
Indicate the password of the router's Wi-Fi network and click on "Configure Wifi" and then in "Safe". In this step, our mobile phone, which is still connected to the camera's Wi-Fi (HW-xxxx), it will communicate to the camera the Wi-Fi network to connect to.
Then the camera will turn off Wi-Fi (HW-xxxx) and it will connect to the Wi-Fi network that we have communicated to it and in this step our mobile should automatically reconnect to the internet (wifi with internet or mobile data) to check if it has been configured correctly.
A timer will start and we must wait for it to finish or for the main application screen to appear.
We can know the status of the camera in the process with the status lights (step 3.3).
If “configuration error“, check the FAQ at the bottom of this page to see what the error is.
If the Camera lights are solid green and blue without flashing and the main screen of the app appears, It has been configured correctly.
Step 3.8 - Password
After completing this step, the camera will be configured. It is not necessary to configure it again if we do not change the Wi-Fi network. The moment we turn on the camera, it will connect to the Wi-Fi network that we have indicated and will begin to transmit live from anywhere in the world with internet.
It will be necessary to enter a password for the camera twice on the first display in a pop-up window that will appear. The password must have a minimum of 6 characters. after writing it Click on “Sure”.
The camera will be configured and we can view it from anywhere in the world with internet (P2P mode), Remembering that The camera must always be close to the Wi-Fi network. to which it connects.
Remember the stability of the image depends on the quality of the wifi network connection to which the camera is connected and the mobile internet connection from which we see the camera.
Step 3.9 - Share Camera Access
Click on the main screen of the app on the share icon and then in “Save the QR Code to your phone“. The QR code will have been saved in the mobile gallery.
El Generated QR includes the UID or unique identifier from our camera. Must save and share it along with the camera password which was set in the previous step.
The other person to whom we have shared the QR code and password of the camera, while we keep the camera on, must install the app, open it and grant all requested permissions.
On the main screen of the application:
- Click on the + button in the upper right corner.
- Select "Mobile phone scanning QR code…".
- Scan the QR Code.
- Indicate the camera password.
- Click on "Sure".
The camera will be configured and we can view it by clicking on the image of the camera on the main screen of the app.
Step 3.10 - Display Options
- Play / Pause
- Sound
- Resolution Adjustment
- Night Vision (On/Off/Auto)
- Fullscreen
- Image/Capture
- Video
- Gallery
- Movement Alerts
- Pinganillo Sound
- Lights On/Off
- Flip Image Vertically
- Flip Image Horizontally
- battery level
- Connection Mode
- Connection Quality, Signal Quality, Frames per Second
- Chamber Name
- Settings
Step 3.11 - Buttons and Fixing Pieces
⚠️ ATTENTION - It is very important not to bend the camera cable excessively.. Doing so will break connections and stop streaming video.
Select the language of Video Tutorial of Buttons and Fixing Pieces:
Select the language of Buttons Video Tutorial:
Hay multiple ways to hide the camera in the clothes. The most common is on the sleeve, on a sweatshirt, jumper or shirt or in the neck concealed in a button.
Remember you can gesture to show paper or computer screen and that the other person who is viewing the camera remotely take a screenshot so that it is not necessary to hold the gesture for a long time.
The kit includes a garment fixing piece that must be sewn to the garment.
On the garment or accessory we must make a small hole where the lens is located The best sites are usually on the sleeve, on the neck or on the chest.
⚠ It is very important DO NOT pierce the camera cable when sewing it or it will be damaged and will be out of warranty.
If you don't know how to sew it You can look for a tutorial on YouTube on how to sew a 4-hole button. Use a thread of the color of the article of clothing so that it is hidden.
The buttons included can be glued to the camera with double-sided tape, with glue or similarly sewn to the fixing piece.
⚠ It is very important DO NOT pierce the camera cable when sewing it or it will be damaged and will be out of warranty.
If you don't know how to sew it You can look for a tutorial on YouTube on how to sew a 4-hole button. Use a thread of the color of the article of clothing so that it is hidden.
Step 3.12 – Power Off, Charge and Reset
To turn it off, Press and hold the ON/OFF button for at least 3 seconds until the blue light goes out.
Charge the camera only with the included charging cable and charging plug. or with a 5V, 2A maximum charger to avoid damaging the battery. The module emits a red light during charging. When charged, the red light will automatically turn off. Charging time is approximately 5-6 horas. The Camera can be used while charging, but it is not recommended because it reduces the useful life and, therefore, the duration of the battery.
To reset camera from the factory you must first Press and hold the reset button with a paper clip for 5 seconds while the camera is on and then wait at least 30 seconds.
Step 4 - Using the Nano Earpiece Kit
Step 4.1 - Stack Introduction
Unscrew the black cover of the spy headset and insert the battery with the positive pole up (where are the letters of the brand and the model of the battery is the positive pole).
Next, screw the cap back on, making sure it is screwed on tightly.
La battery begins to discharge as soon as it is inserted on the spy headset and must be removed if not in use to prevent discharge.
The battery model required for the vip pro spy headset is 337-SR416SW.
Step 4.2 - Cleaning and Testing
This sound similar to an untuned radio is normal in all Vip Pro Earpieces. It is due to the constant amplification of the inductive waves emitted by the inductive element. This sound decreases when something is played and when the battery power decreases. Thanks to this technology, we have great autonomy and very small headphones.
Firstly, clean the ear well with a Q-tip, ear cleaning spray or water and dry well. Next, clean the earphone holes with a fine needle and be very careful to remove the wax that obstructs and can make you not hear anything.
Hold the spy headset close to your ear and check that you hear a sound similar to that of an untuned radio.
This sound indicates that it is turned on and works properly.
⚠️ If the sound is very loud and can be heard without the earpiece in your ear, unscrew the cover and check that the battery is oriented with the positive pole facing up, then carefully screw the cover back on. If the cover or the battery are not aligned, this noise will occur.
⚠️ If you cannot hear the sound similar to an untuned radio, check that the battery is correctly inserted with the positive pole + facing up and carefully screw the cover back on. If you have left the battery inserted for a long time, it will be discharged and you will need to use the other battery included in the kit or a new one.
Step 4.3 - Introducing the Earpiece
Insert the earpiece into the left ear. You can also insert it on the right, but generally we hear better on the left. You can push the earpiece with your finger. It is not recommended to insert it too much, as it is not necessary to hide it.
Step 4.4 - Camera to Earpiece Function
The Wifi Camera Pro includes a white inductor element that transmits sound to the spy headset. This white inductor element must be always between the neck and chest to transmit the sound to the spy earpiece. it's possible adjust the volume by moving the earphone induction element closer or further away. When the volume is adequate, we can fix the inducing element to the skin with adhesive tape.
To talk to the spy headset from the app we must press and hold the microphone icon 10 while talking through the mobile microphone. Whether they request permissions for the microphone, they must be granted. Is It is important that the connection is good and that the image looks fluid because if the image is not fluid, communication with the headset will not be fluid or will not work (see step 8 in common problems). Besides, you should not be on a phone call at the same time or the call will block the microphone and cannot be used by the app.
Step 4.5 - Removing the Earpiece and Battery
Remove the earpiece by pulling the transparent thread with your fingers.
If you don't get it, you can try to pull the transparent thread with tweezers.
Lastly, remember to disconnect the battery when you finish using the spy earpiece to avoid discharging it.
Thanks for your purchase!
We thank you for your trust in our products. If you experience any inconvenience during use, please do not hesitate to contact us.or feel free to contact us. In most cases, The incidents are due to incorrect use and not a manufacturing defect., so we will be happy to help you resolve it quickly and efficiently.
Frequent Problems
1 - Does not turn on or does not charge
If the wifi spy camera hides does not turn on or does not charge, check:
- we are using the cable and charger included, or a charger up to 2,0 A and 5 V.
- We left the camera charging for at least 1 hour. Is It needs to be charged before using it for the first time..
- La Camera is off while charging. The camera can be on even if there are no lights on because the indicator light icon (step 3.10 of the instructions). You can usually tell that It is on if it gets hot. To turn it off, press and hold the on/off button for about 5 seconds. You can too turn it on (the blue LED lights up for 1 second and then turns off), wait at least 10 seconds and press and hold the reset button with a paper clip for 5 seconds to reset it to factory settings and indicator lights will turn on again. The camera will then need to be configured again.
- We haven't waited long enough for it to load. If it is connected to the load and At the beginning of charging try to turn it on, it may not turn on or even the camera may freeze (If it doesn't turn off and doesn't react, let it discharge and then charge for 1 hour). Wait at least 1 hour for the camera to charge to make sure it is charged before turning it on.
2 - It turns on but turns off immediately
If the Camera turns on blue light and then turns off without showing any light, it is because you have accidentally pressed the indicator light icon (Icon 11 in the HDCameraPro app) that turns off the status lights for greater discretion. Normally you will be able to tell that It is on if it gets hot. In order to solve it First of all charge it if necessary and turn it on (the blue LED turns on for 1 second and then turns off), Wait at least 10 seconds, and press and hold the reset button with a paper clip for 5 seconds to factory reset y the indicator lights will come back on. The camera will then need to be configured again.
3 - The camera's Wi-Fi network does not appear
Si does not appear red wifi HW-xxxx, may be due to several reasons:
- La camera is low on charge. When this occurs, a power saving mode is activated that disable the wifi network created by the camera. It is necessary to turn off the camera by holding down the ON/OFF button for 5 seconds and Leave it charging for at least 1 hour. If we can't turn it off, you first have to wait for it to download and then charge it for at least 1 hour.
- La camera is configured or partially configured. The camera when configured to connect to a wifi network turns off your wifi network. this is completely normal. One has not been configured correctly or we want to reconfigure it, it is necessary to do a factory reset. To do this, you must turn on the camera, wait at least 10 seconds and press and hold the reset button with a paper clip for at least 5 seconds. Wait at least 20 seconds and the camera will flash green quickly and we will be able to connect to the Wi-Fi network.
- La camera is off or is more than 10 meters from the mobile in which we are looking for the camera's wifi network. Remember that The Wi-Fi network created by the camera is only used to view the camera from a maximum distance of 10 meters or to configure the camera so that it connects to a Wi-Fi network and with the Internet transmits the video remotely to any place.
4 - I don't know how to create a Wi-Fi network with my mobile
Depending on the mobile model, the way to create a Wi-Fi network will vary. It is recommended to search on Google for the mobile model + shared wifi to find the exact steps.
Es It is important that the Wi-Fi network created is of the 2,4GHz type, for this we must:
- If you are creating the Wi-Fi network with a iPhone, activate the option Maximize compatibility in the “Personal Hotspot” settings.
- If you are using Android, look for a setting that indicates network type, compatibility or similar in settings>wifi zone and activate it or change the network type to 2,4GHz.
It is recommended to review this configuration eliminating automatic disconnections when not in use or when energy saving mode is activated on the phone and general settings that may cause the created Wi-Fi network to be deactivated.
5 - My Wi-Fi network does not appear in the list of the app
If the Wi-Fi network you want the camera to connect to does not appear in the list check:
- La wifi network is close to the camera.
- La created wifi network, in the case of being created by a mobile phone, is being created by a different mobile than the one we are using to configure the camera with the app. The mobile It acts as a router, creating a Wi-Fi network and will always be close to the camera. You do not need to have the app installed.. We must follow the steps to configure the camera from another mobile phone that acts as a router.
- La wifi network is 2,4 GHz (This has nothing to do with the type of 4G or 5G connection of the mobile). If the Wi-Fi network has been created with another mobile phone, it is important to check if it is a iPhone that has the Maximize Compatibility option activated in “Personal Hotspot”, if available. If the Wi-Fi network was created with a mobile Android, check in settings that the network type has been changed to 2,4Ghz. If the network is a router or portable wifi router, check the instructions to change the wifi type to 2.4Ghz.
- La wifi network appears on other devices.
- We Pressed on “Refresh” or on the application refresh icon.
6 - The camera does not connect to the Wi-Fi network
Whether An error occurs when configuring the camera connection to the Wi-Fi network created by a phone or router, it may be due to:
- La Wi-Fi network password indicated in the application is incorrect or has strange characters.
- La wifi network is too far away of the camera.
- La camera is low on charge.
- El mobile phone from which the camera is being configured (in which the error appeared) after telling the camera which Wi-Fi to connect to and disconnect from the HW-xxxx Wi-Fi network does not have an internet connection (from another Wi-Fi network or mobile data). In this step, it is necessary for the mobile phone to recover the internet connection to search for the camera network and complete the configuration successfully. This usually happens if mobile data is activated. If we have disabled them to force the Wi-Fi connection, it is important to re-enable it when the mobile phone disconnects from the camera's Wi-Fi.
- La wifi network is not 2,4GHz (see point 5 in frequent problems).
If this error occurs, the camera will be configured incorrectly or partially and it will be necessary, with the camera on, Press and hold the reset button with a paper clip for at least 5 seconds and follow the configuration steps again.
7 - I can't see the image when I move away from the camera
Si can't see the camera when you walk away, may be due to two reasons:
- No you have finished setting up the camera. If you are connected to the HW-xxxx Wi-Fi you will be able to see the camera in the app but you are connected through Wi-Fi Mode/AP Mode. This mode can only be seen within a 10 meter radius around the camera. It is necessary to continue the configuration in step 3.7 of the instructions so that the camera connects to a Wi-Fi network with internet and transmits the image remotely to any part of the world.
- La wifi network to which the camera is connected (either the wifi network of a router or created by a mobile phone) is disabled or out of range of the camera.
If you need to reconfigure the camera, you need to factory reset it holding down the reset button with a paper clip for 5 seconds while the camera is on.
8 - The image does not look fluid or looks poor quality
If the image appears with poor quality or is not fluid, it is most likely a bad connection problem of the wifi network to which we have connected the camera. For check it we must try connecting another device like a computer or other phone to the Wi-Fi network and search on Google: “speed test”. If the Upload and download results are less than or equal to 5-10mb/s, we should try another Wi-Fi network with better quality o try a SIM card with better coverage on the mobile/laptop WiFi router which creates the wifi network.
If the image looks fluid but not sharp, check the next point 9 of frequent problems.
9 - The image is out of focus
If the image is not sharp, you must adjust manual focus. For that, ggo the target (yellow shaded part in the image) holding the camera by the pink part (If you turn too much you go out of focus range and it is necessary to turn in the other direction to return to the focus range). Do not hold the camera by the cable. Depending on the direction of rotation, the focus will move:
- Turn clockwise = Farthest
- Counterclockwise rotation = Closest
Es It is important to leave it correctly adjusted from a distance on which you want to focus the folio, computer screen or environment.
10 - The image is flipped
If the image is flipped, click on the icons 12 and 13 in the HDCameraPro application.
11 - I can't hear anything or very low
Clean the earphone holes with a fine needle and be very careful to remove earwax that obstructs the earpiece and can make you not hear anything.
Check that the battery is charged. If it has been left on the spy headset for a long time, it will download and you must use a new battery. The battery discharges even when not in use.
Unscrew the black cap of the spy headset and insert the battery with the positive pole facing up (where the letters of the brand and the battery model are the positive pole).
Screw the cap back on, making sure it is screwed tightly.
If you hear a sound similar to that of an untuned radio When you put the spy earpiece in your ear with the battery inserted, the spy headset is working and the problem is another.
Place the headset next to the white inductor element e Try again. Remember that It is very important to have a good Internet connection (check step 8 in common problems). It is also advisable try another mobile phone. Also you should not be on a phone call at the same time or the call will block the microphone and cannot be used by the app; nor should there be two mobile phones viewing the camera at the same time or communication to the handset will be blocked.
12 - The headset makes a loud sound
This sound similar to an untuned radio is normal in all Vip Pro Earpieces. It is due to the constant amplification of the inductive waves emitted by the inductive element. This sound decreases when something is played and when the battery power decreases. Thanks to this technology, we have great autonomy and very small headphones.
If the sound is very loud and can be heard even with the earphone out of the ear, unscrew the cap and Check that the battery is oriented with the positive + pole facing up and that the cap is screwed on correctly and aligned. If the problem persists, open the spy headset and Gently pull the spring inside the earphone with your fingernail. Thus, will be deformed and contact will be made correctly. It can be necessary perform this adjustment occasionally or on first use.
13 - The microphone does not work
To activate the microphone, click the app icon 2, leaving the speaker unchecked. Next, Turn up the volume on your phone and unmute it. If you still don't hear it, salt and go back to the app.
14 - I can't extract the earpiece
Remove the spy earpiece pulling the transparent thread with your fingers. If it is not possible, you can try pull the transparent thread with some tweezers. It is advisable that someone else picks it up for us since you will be able to see the thread better to pull it with the tweezers.
Lastly, remember to disconnect the battery when you have finished using the device to prevent it from discharging.
15 - The headset has stopped working
- Check that the battery is charged. If you have left it in the spy headset even if you are not using it, it will be downloaded and you must use a new battery.
- Check that the earwax is not blocking the speaker of the spy headset. Yes that's how it is, clean it carefully with a needle or pin. It can be necessary perform this step every few uses.
- Si hear a sound similar to that of an untuned radio When you put the spy earphone in your ear with the battery inserted, the spy earphone is working and the problem is something else. Follow the steps in section 11 of common problems.
Security and Compliance
⚠ FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS MAY RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER DAMAGE OR INJURY.
Below is indicated important product information in relation to the security and compliance that guarantee proper and safe use of the product.
WARNING
Do not use or store the product near other electronic equipment, as the magnetic field from adjacent electrical equipment will seriously damage or interfere with the product. Do not use this product if you have hearing problems, or if you use a hearing aid, pacemaker, or other electronic medical device.
® PingaOculto. All rights reserved.
Product specifications:
Model Name: Pro Wifi Spy Camera
Model number: CE-01
Product identifier: 706212918439
Electrical Classification: Lithium-Ion Battery with 600/1300/1800 mAh capacity
Operating temperature: 0 to 35ºC
Product Use
Do not expose your device or adapter to liquids. If your device or adapter gets wet, carefully unplug all cables without getting your hands wet and wait for the device and adapter to dry completely before plugging them back in. Do not attempt to dry your device or adapter with an external heat source, such as a microwave oven or hairdryer. If the device or adapter is damaged, discontinue use immediately. Use only the supplied accessories to power your device. To avoid the risk of electric shock, do not touch the device or any cables connected to it during a lightning storm. Cables and/or adapters are intended for indoor use only.
Legal Notice
PINGOC NOW SL is not responsible for fraudulent or misuse of the product due to a failure to understand or read the instructions and precautions. This product is not a toy and should not be used in a manner contrary to applicable laws. If you have any questions, please contact us.
For EU customers
Hereby, PingaOculto, declares that the type of radio equipment is in accordance with Directive 2014/53/EU.
Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
FCC Compliance
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The device has been evaluated to meet the general RF exposure requirement. The device can be used in portable exposure conditions without restrictions.
Radiofrequency Exposure Compliance
As a health protection measure, this device complies with the limits for exposure of the general public to electromagnetic fields in accordance with council recommendation 1999/519/EC. This device can be placed on the body avoiding prolonged use of it for more than 5 hours.
How to recycle your device properly
Disposal of certain electronic devices is regulated in some areas. Make sure you comply with local regulations and laws.
Additional safety and compliance information
For additional information on safety, recycling and compliance or other important issues related to your device, do not hesitate to contact us through any of the available means of contact. Means of contact with: Email contact@pingaoculto.com, Call/WhatsApp +34 644 098 320.
Limited Warranty
All official brand items PingaOculto have 2 year minimum warranty. This guarantee may be extended or reduced depending on the country where the sale takes place, as is the case by law in Spain where it is extended to 3 years as established by Decree-Law 7/2021 with respect to the Guarantee on the Sale of Goods. of consumption. We reserve the right to deny the guarantee of a product if improper or negligent use by the client is verified, similar to those reflected in: https://www.pingaoculto.es/garantias-y-devoluciones/.
If you need to contact us due to an error, you can do so by email: contact@pingaoculto.com or by Call/WhatsApp: +34 644 098 320.
