FAQ

Our products are designed for all types of customers who require discreet communication and surveillance solutions. This includes security personnel, private investigators, journalists, and other specialists or private users who need reliable tools that offer the best performance.

Yes, we offer personalised advice to help you choose the product that best suits your needs. You can contact us through our WhatsApp number: +34 644 098 320 , or use our Chatbot 24 hoursYou can find other ways to contact us here.

The use of spy devices is subject to the privacy and data protection laws of each country. It is essential to ensure that their use complies with local legislation, obtaining consent from the individuals involved when necessary and avoiding invading the privacy of third parties. For example, in many places, it is illegal to record someone without their knowledge in areas where privacy is expected, such as homes or bathrooms. It is always advisable to consult with a legal professional before using these devices to ensure compliance with all applicable regulations.

Legality depends on the laws of each country, and it is recommended that you review them in detail and consult with a lawyer. In Spain, the legality of recording a conversation depends on who is making the recording and the circumstances in which it is carried out:

• Participant in the conversation: If you are part of the conversation, you can record it without informing or obtaining consent from the other participants. This practice is legal and does not violate the right to privacy of communications.

• Third party not involved in the conversation: Recording a conversation in which you are not participating, without the consent of the other parties, is illegal and constitutes a crime against privacy, according to Article 197.1 of the Spanish Criminal Code.

It is important to note that, although recording your own conversation is legal, the diffusion of such recording without the consent of the participants may constitute a crime of disclosure of secrets.

In the judicial sphere, recordings in which one is a party may be admitted as evidence, provided that they have been obtained lawfully and with respect for the fundamental rights of the persons involved.

In summary, you can legally record a conversation in which you are participating, but you must be cautious about the subsequent use of that recording so as not to break the law.

A spy earpiece is a wireless communication device that is placed inside the ear canal, allowing audio to be received discreetly. It works in conjunction with a transmitter or inductor that sends the audio signal to the spy earpiece, ensuring covert communication.

Our models work by electromagnetic induction. The spy earpieces react to the inductive waves from the collar or inductor by vibrating and producing sound. In the case of the nano spy earpiece and the VIP Pro spy earpiece, this signal is amplified by the built-in battery.

We offer various models of spy earpieces that vary in size, technology and functionality. The main differences lie in the technology used, the quality of the microphone, battery life and level of discretion.

We recommend using the page to compare different models by clicking here.

Yes, our spy earpieces are designed to be completely invisible when properly placed in the ear, ensuring complete discretion during use.

• The nano spy earpieces are completely hidden inside the ear canal thanks to their small size of only 3 mm, similar to the size of a lentil. The nano spy earpiece is completely safe as it does not contain any internal electronic components in the earpiece. It works thanks to the material it is made of, which reacts to the inductive waves from the collar or induction element, vibrating and producing sound. It is the right size to ensure safe use and insertion into the ear canal. 
• The Vip Pro spy earpieces are completely hidden due to their small size (smaller than they appear in the images) and the upward shape of the ear canal. We recommend the Vip Pro Supermini or Ultramini models due to their small size. 

En PingaOcultoWe recognize that the use of devices such as earpieces in exams is subject to specific regulations and, in many cases, may be prohibited. However, the appropriate or inappropriate use of the earpiece is the client's responsibility, who must assess how and when to use it. Furthermore, it is important to emphasize that earpieces have legitimate and legal applications in various fields:

• Communication professionals: Journalists and presenters use them to receive real-time instructions during live broadcasts, improving coordination and the quality of the information presented.

• Live performancesActors and musicians use these devices to receive discreet cues or reminders during their performances, ensuring a smooth, uninterrupted performance.

• Protection and securitySecurity personnel can use earpieces to communicate covertly, coordinating operations without alerting unauthorized parties.

• educational environmentsIn training or instructional situations, instructors can use earpieces to guide students through practice or simulation, providing immediate feedback without interrupting the activity.

It is essential that all users inform themselves and comply with local regulations and the specific policies of each institution or event. Responsible and ethical use of earpieces ensures that their benefits are fully realized without engaging in inappropriate or illegal practices.

En PingaOcultoWe promote the proper use of our products and encourage our customers to use them in a manner that complies with applicable laws and regulations.

The use of inhibitors is really rare in most countries because regulations prevent them from being installed in spaces that are not controlled by the state security forces. It is common for signs to indicate that inhibitors are in use, but they are rarely used. If there are any, you may still be able to use the spy earpiece because each jammer blocks a specific type of signal (Wi-Fi, Bluetooth, etc.) or frequency.

The use of frequency detectors is not common and, when used, they have a limited range. All our spy earpieces use short-range electromagnetic induction between the collar or inductor and the spy earpiece. Bluetooth, GSM or Wi-Fi connections depend greatly on the type of detector and the frequencies it picks up, as detectors with a wide frequency range are very expensive.

The use of metal detectors is not common and, when used, they have a limited range. All our products use a low amount of metal, especially the spy earpieces. Detection depends greatly on the type of detector and its sensitivity setting. In our experience and that of other customers, they are not usually detected.

A spy camera is a video recording or image capture device designed to be discreet and unnoticeable. These cameras can be hidden in everyday objects and, depending on the model, can transmit images in real time or store them for later review.

Yes, spy cameras can be detected using specialized equipment that identifies transmission signals or lens reflections. However, the most advanced cameras are designed to minimize these possibilities and remain virtually undetectable.

A spy microphone is an audio recording device designed to discreetly capture sounds. It can be hidden in various objects and, depending on the model, can transmit audio in real time or store it for later analysis.

The range of a spy microphone varies depending on the model and sensitivity of the device. Some can pick up conversations within a radius of several metres, while others are designed to record sounds in more specific areas.

To neutralise a spy microphone, frequency jammers can be used to block the transmission of audio signals. In addition, there are devices that generate white noise to interfere with audio recording, making conversations inaudible.

A GPS locator is a device that uses the Global Positioning System to determine the exact location of an object or person in real time. These devices send geographical coordinates that can be monitored through specific applications or platforms.