Nano V6 Earpiece Instructions

What is a Nano Earpiece?

Earpiece-Nano-Mini-Earphone-Spy
A nano earpiece is a auricular very small wireless which is inserted into the ear, remaining completely hidden. This type of hidden headphones are usually used for cheating in exams, use in presentations, espionage… The Nano Earpiece is the most popular model and one of the best sellers, but its operation can be complex without a guide.

What is a Vip Pro Pinganillo?

Vip Pro earpieces
A vip pro earpiece is a auricular small size wireless which is inserted into the ear, remaining hidden. This type of hidden headphones are usually used for cheating in exams, use in presentations, espionage...

How does the Nano and Vip Pro Pinganillo work?

The two types of earpieces work using technology electromagnetic induction. The inductor element generates an inductive wave that will cause a vibration in the earpieces, resulting in sound. Thanks to induction technology we can use hidden earpieces with a very small size and resistant to inhibitors.
 
El nano earpiece reacts to inductive waves vibrating and generating sound. He vip pro earpiece requires a battery which amplifies inductive waves, providing more volume than the nano earpiece, and can be used in noisy environments
Inductive Waves Earpiece Nano V6 Vip Pro SuperMini
Inductive Waves of the Nano V6 Inductive Element with Vip Pro SuperMini

Is the Pinganillo Nano and Vip Pro Safe?

Yes, the two earpieces they are completely safe. Both of them they work because they react to electromagnetic induction emitted by the inducing element making sound. Bill nano earpiece does not have any electrical circuitry and with the vibration caused it generates sound. He Vip Pro earpiece requires a battery to amplify the induction received by the inducing element.
You can find more information in the section on security and compliance of the product located at the end of the web.

Technical characteristics

The nano earpiece is the smallest headset on the market with a size similar to that of a lentil. Is left over totally hidden being invisible from the outside.
The Nano V6 inductor element integrates a rechargeable battery inside. This battery can be charged at 100% in approximately 1 hour.
The inducing element emits inductive waves causing the nano earpiece to vibrate and generating sound. The nano earpiece no charging required.
The Nano V6 inductor element requires a Nano SIM card for phone calls. It is compatible with GSM bands 850 / 900 / 1800 / 1900
The autonomy of the inducing element is approximately 3 hours depending on volume. The inductor element must be turned off when not in use and while charging.

Kit Contents

Content Nano V6 Vip Pro SuperMini Earpiece Kit

1 – Puller Magnet

2 – Extractor Bar

3 – Nano earpieces (2 magnetic units)

4 – Nano V6 Inductor Element

5 – USB charging cable

+ Vip Pro SuperMini/UltraMini earpiece

6 – Vip Pro SuperMini or UltraMini earpiece

7 – 2 Batteries 337/SR416SW

Instructions

Step 0 - Original Product PingaOculto

PingaOculto

Check that it is a original product of PingaOculto checking that the brand that appears on the product is the same.

If you have doubts about whether it is original, you can contact us and we will verify it. Contact us through: WhatsApp +34 644 098 320 o Email.

Step 1 - Remove SIM PIN Code

Remove Pin Sim Earpiece Nano V6

To use the SIM card with the Kit it is need to temporarily remove the SIM pin code. You can find the setting on your mobile in security, privacy or similar settings.

If you don't find the option, search on google: “remove sim card pin code + mobile model/brand”.

Step 2 - SIM Card Insertion and Power On

The product is shipped with little or no cargo, It is recommended to charge it before its first use. (See Step 7)
Insert Nano V6 SIM Card and Power On

Introducing a Nano SIM card according orientation that appears in the image. The Nano SIM will be correctly inserted when you hear a click. For extract it push Nano SIM card in until you hear a click.

The on/off button is activated when the card is inserted and hear the click. When you insert the Nano SIM card, the inductor element it turns on and it will appear a red led. Wait approximately 10 seconds for it to start. The LED will turn off.

Step 3 - Earpiece Type

This model can be purchased only with the Nano Earpiece or also with a Vip Pro type Earpiece. The Nano Penguin offers little volume and can only be used in noise-free environments like exams or libraries. The Spy Earpiece Vip Pro  offers more volume and can be used in environments with or without noise.

Select the earpiece model to see the configuration steps

Step 4 - Using the Kit with Vip Pro Earpiece

Step 4.1 - Stack Introduction

Select the earpiece model between the Vip Pro SuperMini (flesh color) or the Vip Pro UltraMini (black color)

Vip Pro UltraMini

Types Vip Pro UltraMini

Select the type of Vip Pro UltraMini earpiece. Both have the same operation only by varying the extraction method. In type A with extractor bar and type B pulling the transparent thread.

Type A

ATTENTION - To remove the Vip Pro UltraMini TYPE A earpiece from your ear, the battery must be inserted into the earpiece.
You should NEVER insert the Vip Pro UltraMini earpiece into your ear without first inserting the battery. on the Earpiece or the extractor bar will not work.
Introduction Vip Pro UltraMini Earpiece Battery

Unscrew the black cap from the earpiece and insert the stack with the positive pole facing upwards. Then screw the cap back on checking let it remain correctly screwed.

The battery begins to be consumed from the moment it is inserted on the earpiece and should withdraw if not to be used to prevent downloading. The stack model required for this version is 379-SR521SW.

type B

Step 1 VIP Pro Mini

Unscrew the black cap from the earpiece and insert the stack with the positive pole facing upwards. Then screw the cap back on checking let it remain correctly screwed.

The battery begins to be consumed from the moment it is inserted on the earpiece and should withdraw if not to be used to prevent downloading. The stack model required for this version is 337-SR416SW.

VIP Pro SuperMini

Step 1 VIP Pro Mini

Unscrew the black cover of the spy headset and insert the battery with the positive pole up (where are the letters of the brand and the model of the battery is the positive pole).

Next, screw the cap back on, making sure it is screwed on tightly.

La battery begins to discharge as soon as it is inserted on the spy headset and must be removed if not in use to prevent discharge.

The battery model required for the vip pro spy headset is 337-SR416SW.

Step 4.2 - Cleaning Check Operation

This sound similar to an untuned radio is normal in all Vip Pro Earpieces. It is due to the constant amplification of the inductive waves emitted by the inductive element. This sound decreases when something is played and when the battery power decreases. Thanks to this technology, we have great autonomy and very small headphones.
Clean Ear and Earpiece
Introduction Vip Pro UltraMini Earpiece

Firstly, clean the ear well with a Q-tip, ear cleaning spray or water and dry well. Next, clean the earphone holes with a fine needle and be very careful to remove the wax that obstructs and can make you not hear anything.

Hold the spy headset close to your ear and check that you hear a sound similar to that of an untuned radio.

This sound indicates that it is turned on and works properly.

⚠ If the sound is very loud and can be heard without the earpiece in your ear, unscrew the cap and check that the battery is oriented with the positive pole + facing up and screw the cap back on carefully. If the lid or the battery are not aligned it will make this noise.

⚠ If you cannot hear the sound similar to an untuned radio, check that the battery is correctly inserted with the positive + side facing up and screw the cap back on carefully. If you have left the battery inserted for a long time, it will be dead and you will have to use the other battery included in the kit or a new one to get it working again.

Step 4.3 - Introduction and Placement of the Kit

Introduction Vip Pro UltraMini Earpiece

Insert the earpiece into the left ear. You can also insert it on the right, but generally we hear better on the left. You can push the earpiece with your finger. It is not recommended to insert it too much, as it is not necessary to hide it.

Nano V6 Vip Pro Performance Test
Inductive Waves Earpiece Nano V6 Vip Pro SuperMini

Place the vip pro earpiece nearby of the inducing element like in the image (part without buttons attached to the Nano V6 device by a cable). Now we are going to perform a functional test:

  1. Put the whole kit on a table.
  2. Remove the Nano SIM card if it is located inside the Nano V6.
  3. Place the vip pro earpiece near the inductor element like in the image.
  4. Insert the Nano SIM card again y wait to hear the power-on melody.

If we have heard the ignition melody, the inducing element has turned on correctly and is working. Wait at least 1 minute and llick from a mobile to the phone number of the Nano SIM card. The call is answered automatically after a few seconds. You will hear yourself speaking from the mobile phone that is making the call and you will be able to communicate through the wired microphone.

Then Place the kit on your body as in the image. The wired microphone can be hidden in the sleeve or collar. The inducing element should always be between the neck and chest (the closer the more volume) to transmit the sound to the handset.

⚠ If you do not hear the call through the handset, check that the inducing element is close to the VIP Pro handset. If it doesn't work, try another Nano SIM, check that it has a line and that the Nano SIM card does not have a pin code. Also try fully charging the battery. If you need more help contact us: WhatsApp +34 644 098 320 o Email.

You are now done configuring the earpiece VIP Pro. You can follow with instructions in:

Step 5 - Using the Nano Earpiece Kit

If the vip pro earpiece works, the nano earpiece will work for sure. This is because the nano earpiece works because of the material it is made of.
It is recommended to first test the vip pro earpiece if you have purchased a kit with a vip pro earpiece.

Step 5.1 - Kit Parts

Nano Earpiece Parts

Extractor Bar, Extractor Magnet and Earpieces

The penguins (in the image indicated by the number 3) are the two smallest pieces and should part with the nail. You can find them in the Kit in a bag. Also included are extractor bar (2 in the picture) and the puller magnet (1 in the image).

Step 5.2 - Test Function

Insert Nano V6 SIM Card and Power On
Test Operation Nano V6

Place together the Extractor Magnet and the two earpieces and place them in contact with the inductor element like in the image (part without buttons attached to the Nano V6 device by a cable). The extractor magnet, being also made of a piezoelectric material, reacts to inductive waves just like the earpieces, vibrating and causing sound, which is why we will use it together with the earpieces to perform the test:

  1. Put the whole kit on a table.
  2. Remove the Nano SIM card if it is located inside the Nano V6.
  3. Place the extractor magnet and the two pins in contact with the inductor element like in the image.
  4. Insert the Nano SIM card again y wait to hear the ignition melody or for the earpieces to vibrate.

If we have heard the ignition melody, the inducing element has turned on correctly and is working. Wait at least 1 minute and llick from a mobile to the phone number of the Nano SIM card. The call is answered automatically after a few seconds. Bring your ear closer to the extractor magnet and the earpieces that are in contact with the inductor element and check if it is heard or vibrates when speaking from the mobile making the call.

Si vibrate and/or can be heard the kit It's working correctly.

⚠ If you do not hear the call from the earpiece, check that the inductor element is attached to the extractor magnet + earpieces. If it does not work, try another Nano SIM, check that it has a line and that the Nano SIM card does not have a pin code. Also try performing a full battery charge. If you need more help contact us: WhatsApp +34 644 098 320 o Email.

Step 5.3 - Introducing Nano Earpiece

This step It is the most complex and may require several attempts to achieve the correct entry.. Si DO NOT enter it correctly you will hear low or not at all
Recommended For a correct introduction of the earpiece, keep the ear as clean as possible. We recommend using before introducing it swabs and/or spray for ear cleaning
Nano Earpiece Accessories
Introduce Nano Earpiece
Nano Earpiece Introduction

Enter first a penguin (only one of the two that appear in the image indicated by a 3) in the left ear (we hear better through the left ear than through the right) through the following procedure:

  1. Turn your head 90º so that the left ear where we are going to insert the earpiece is facing upwards.
  2. Then drop the earpiece into your ear (You should never try to insert the earpiece with a cotton swab or similar, as it will not be inserted correctly).
  3. keeping the same position with your head turned, shake your head and make circular movements until you notice the sensation of a drop of water falling into the ear and/or the clogged ear.

 ⚠ You may need to repeat this step several times ⚠

➕ At check that the earpiece has been correctly inserted, put your hand to your ear (so that the earpiece does not fall to the ground) and turn your head to the opposite side. If the earpiece comes out of your ear easily when turning the head is that it has NOT been entered correctly. You must repeat the introduction steps.

➕ also can check if it is correctly inserted by verifying that another person does not see the earpiece in the ear. If you can see it, DO NOT it is well introduced.

🔧 Tip: There are times when The earpiece just needs a little push to be correctly entered. If so, place the extractor magnet behind your ear, close to the neck. You will notice how the earpiece moves and you can finish placing it.

🔧 Tip 2: There are certain people who accumulate more amount of earwax, especially in the inner part of the ear, causing more difficult to introduce the earpiece. Remember clean the ear with Cleaning Sprays and sticks for the ears. Usually you will only need practice more to enter it correctly. If you can't enter it it is recommended that you have a ear cleaning to remove wax plugs.

⚠ If you can't enter it, contact us to help you: WhatsApp +34 644 098 320 o Email.

Step 5.4 - Kit Placement and Volume Adjustment

Usage Scheme Nano V6 Earpiece

When the earpiece has been correctly inserted in the left ear Place the kit on your body as in the image. The wired microphone can be hidden in the sleeve or collar. The inducing element should always be between the neck and chest (the closer the more volume) to transmit the sound to the handset.

Call from a mobile to the phone number of the SIM card and it will respond automatically. If you hear very low, Also insert the other earpiece into the right ear or place the induction element closer to the earpiece.

El Volume is regulated by moving the inducing element closer or further away from the earpiece.. The closer, the more volume, the further away, the less volume. It must be located between the neck and chest on the side where we have inserted the earpiece so that it receives the sound.

 (A single earpiece in the left ear is recommended, since when trying to insert one in each ear, the first one will be misplaced when introducing the second one). (It is VERY likely that if we do not hear well with an earpiece in the left ear, it is because we have not inserted the earpiece correctly, the inductor element does not have enough charge or the inductor element is not in the neck).

Step 6 - Microphone and Volume

Nano V6 Microphone

El wired microphone can be placed on the sleeve or on the neck.

At increase the volume the inductor element should be placed closer to the earpiece.

At decrease volume the inductor element must be located further from the earpiece. 

Step 7 - Battery, Earpiece and Battery Removal

Remember to turn off the inducing element while not in use and while charging
Nano V6 charging without SIM

La autonomy of the Nano V6 device is approximately 3 hours.

To load it:

  1. Remove the Nano SIM card from inside by pressing until you hear a click. This is the on/off button and should be turned off.
  2. Plug it into power with the charging cable and plug from the Kit or to a charger up to 5V and 1A.

The estimated time of charge is 1-1,5 hours. The device is charging while the red light flashes y fully charged when red light is steady. Remember to check that the Nano V6 is turned off while charging (Nano SIM card removed).

Earpiece Removal

Step 7.1 - Removing the Nano Earpiece

Nano Earpiece Accessories
Step 6 Nano V4 Earpiece
Step 7 Nano Earpiece

remove the earpiece approaching the extractor bar (indicated in the image with a 2) with puller magnet (indicated with a 1) at its base to the ear as you can see in the first image.

Another VERY effective extraction method es hold with one finger the puller magnet inside the ear and shake your head while keeping it rotated as in the second image. It can be hard to remove the first few times, but after several attempts it will succeed.

As well the earpiece may have already been removed and fallen to the ground, check if it is still in your ear by connecting the Kit and checking if you hear when playing a recording at maximum volume.

⚠ If you cannot extract it, contact us to help you: WhatsApp +34 644 098 320 o Email.

It is recommended to clean the earpiece with water or alcohol, the extractor magnet and the extractor bar before and after each use.

Lastly, remember to turn off the inducing element removing the Nano SIM card.

Step 7.2 - Removing the Vip Pro Earpiece

Select the earpiece model between the Vip Pro SuperMini (flesh color) or the Vip Pro UltraMini (black color)

Vip Pro UltraMini

Types Vip Pro UltraMini

Select the type of Vip Pro UltraMini earpiece. Both have the same operation only by varying the extraction method. In type A with extractor bar and type B pulling the transparent thread.

Type A

ATTENTION - To remove the Vip Pro UltraMini TYPE A earpiece from your ear, the battery must be inserted into the earpiece.
You should NEVER insert the Vip Pro UltraMini earpiece into your ear without first inserting the battery. on the Earpiece or the extractor bar will not work.
Extract Vip Pro UltraMini Bar

Remove the earpiece by inserting the removal bar into your ear. Remember that this is magnetized to the battery, so You should never insert the earpiece into your ear without first inserting the battery.

Lastly, remember to disconnect the battery when you finish using the earpiece so it doesn't download.

⚠ If you can't extract it, contact us to help you: WhatsApp +34 644 098 320 o Email.

type B

Step 4 Vip Pro Mini Earpiece

Remove the earphone by pulling the transparent thread with your fingers. If you don't get it, you can try to pull the transparent thread with tweezers.

Lastly, remember to disconnect the battery when you finish using the spy headset to prevent further consumption.

VIP Pro SuperMini

Step 4 Vip Pro Mini Earpiece

Remove the earphone by pulling the transparent thread with your fingers. If you don't get it, you can try to pull the transparent thread with tweezers.

Lastly, remember to disconnect the battery when you finish using the spy headset to prevent further consumption.

Can check the VideoTutorial along with instructions to better understand how the earpiece works:

If you have questions, don't hesitate to contact us! 😉

Frequent Problems

the penguins can be complex products when putting them into operation. Check below the frequent problems penguin nano v6 and its solution.

1 - Does not establish the call

Nano V6 charging without SIM
Insert Nano V6 SIM Card and Power On
Remove Pin Sim Earpiece Nano V6

It can be due to several reasons. Perform the following checks:

  • Check that the Nano SIM card does not have a PIN. You can check it by entering it in your mobile and restarting the mobile. If it asks for the SIM pin at power-up, you should remove it. To use the SIM card with the Kit it is need to temporarily remove the SIM pin code. You can find the setting on your mobile in security, privacy or similar settings. If you don't find the option, search on Google: “remove SIM card pin code + mobile model/brand”.
  • Check that it has battery power and has been charged without the Nano SIM card. Es It is very important that you remove the Nano SIM by pressing until you hear the click and not pulling it. The ON/OFF button is activated by the Nano SIM card when inserted and If it remains on it will not charge even if the red charging light comes on flashing. Even if the ignition melody sounds, it may fail due to low charge.
  • Verify that you have inserted the Nano SIM card correctly and heard it click when entering it.
  • Verify that the Nano SIM card can make or receive calls.
  • Verify that the Nano V6 compatible GSM bands which are: 850 / 900 / 1800 / 1900 are available in your country in: https://www.worldtimezone.com/gsm.html 
  • Test in the open to rule out a coverage problem. Besides, try another Nano SIM card from another operator. For example, in Spain, the most recommended operators are Movistar or Vodafone and the least recommended is Orange and similar.

⚠️ The Nano V6 inductor element receives less signal than a mobile phone. It is important to try an operator with good coverage.

2 - Doesn't work

Nano earpieces work because of the material they are made of, a piezoelectric material, and not due to any internal electronics in the earpieces. For this reason it is impossible for nano earpieces not to work and problem will be the inducing element.  Follow the steps and tests indicated in the next section (3 – I can't hear anything or very low).

Si the vip pro earpiece does not work follow the checks below:

Clean Ear and Earpiece
Introduction Vip Pro UltraMini Earpiece Battery
  • Clean the earphone holes with a fine needle and be very careful to remove earwax that obstructs the earpiece and can make you not hear anything.

  • Check that the battery is charged. If it has been left on the spy headset for a long time, it will download and you must use a new battery. The battery discharges even when not in use.

  • Unscrew the black cap of the spy headset and insert the battery with the positive pole facing up (where the letters of the brand and the battery model are the positive pole).

  • Screw the cap back on, making sure it is screwed tightly.

If you hear the sound similar to an untuned radio by putting the earpiece in your ear with the battery inserted, the earpiece is working and the problem will be another. Follow the steps indicated in the next section (3 – I can't hear anything or very low).

⚠ The battery begins to be consumed from the moment it is inserted in the earpiece and must be removed if it is not going to be used to avoid its discharge. 

3 - I can't hear anything or very low

This is one of the most common problems in the nano earpieces. exist several possible reasons for which you hear nothing or very little. We are going to carry out a series of tests:

With which of the two earpieces are you experiencing the problem?

Spy Earpiece Nano

If the vip pro earpiece works, the nano earpiece will work for sure. This is because the nano earpiece works because of the material it is made of.
It is recommended to first test the vip pro earpiece if you have purchased a kit with a vip pro earpiece.
Nano Earpiece Accessories

Extractor Bar, Extractor Magnet and Earpieces

The penguins (in the image indicated by the number 3) are the two smallest pieces and should part with the nail. You can find them in the Kit in a bag. Also included are extractor bar (2 in the picture) and the puller magnet (1 in the image).

Insert Nano V6 SIM Card and Power On

Introducing a Nano SIM card according orientation that appears in the image. The Nano SIM will be correctly inserted when you hear a click. For extract it push Nano SIM card in until you hear a click.

The on/off button is activated when the card is inserted and hear the click. When you insert the Nano SIM card, the inductor element it turns on and it will appear a red led. Wait approximately 10 seconds for it to start.

Insert Nano V6 SIM Card and Power On
Test Operation Nano V6

Place together the Extractor Magnet and the two earpieces and place them in contact with the inductor element like in the image (part without buttons attached to the Nano V6 device by a cable). The extractor magnet, being also made of a piezoelectric material, reacts to inductive waves just like the earpieces, vibrating and causing sound, which is why we will use it together with the earpieces to perform the test:

  1. Put the whole kit on a table.
  2. Remove the Nano SIM card if it is located inside the Nano V6.
  3. Place the extractor magnet and the two pins in contact with the inductor element like in the image.
  4. Insert the Nano SIM card again y wait to hear the ignition melody or for the earpieces to vibrate.

If we have heard the ignition melody, the inducing element has turned on correctly and is working. Wait at least 1 minute and llick from a mobile to the phone number of the Nano SIM card. The call is answered automatically after a few seconds. Bring your ear closer to the extractor magnet and the earpieces that are in contact with the inductor element and check if it is heard or vibrates when speaking from the mobile making the call.

Si vibrate and/or can be heard the kit It's working correctly.

⚠ If you do not hear the call from the earpiece, check that the inductor element is attached to the extractor magnet + earpieces. If it does not work, try another Nano SIM, check that it has a line and that the Nano SIM card does not have a pin code. Also try performing a full battery charge. If you need more help contact us: WhatsApp +34 644 098 320 o Email.

If in the previous step when carrying out the test you have noticed how the extractor magnet together with the earpieces vibrate or sound, the kit is working correctly and the problem is:

  • El inductor element has no charge or has low charge.
  • El inductor element was not in the neck while being tested with the earpiece in the ear.
  • The earpiece has not been correctly inserted. (The MOST likely option). Follow the earpiece input steps again:
Nano Earpiece Accessories
Introduce Nano Earpiece
Nano Earpiece Introduction

Enter first a penguin (only one of the two that appear in the image indicated by a 3) in the left ear (we hear better through the left ear than through the right) through the following procedure:

  1. Turn your head 90º so that the left ear where we are going to insert the earpiece is facing upwards.
  2. Then drop the earpiece into your ear (You should never try to insert the earpiece with a cotton swab or similar, as it will not be inserted correctly).
  3. keeping the same position with your head turned, shake your head and make circular movements until you notice the sensation of a drop of water falling into the ear and/or the clogged ear.

 ⚠ You may need to repeat this step several times ⚠

➕ At check that the earpiece has been correctly inserted, put your hand to your ear (so that the earpiece does not fall to the ground) and turn your head to the opposite side. If the earpiece comes out of your ear easily when turning the head is that it has NOT been entered correctly. You must repeat the introduction steps.

➕ also can check if it is correctly inserted by verifying that another person does not see the earpiece in the ear. If you can see it, DO NOT it is well introduced.

🔧 Tip: There are times when The earpiece just needs a little push to be correctly entered. If so, place the extractor magnet behind your ear, close to the neck. You will notice how the earpiece moves and you can finish placing it.

🔧 Tip 2: There are certain people who accumulate more amount of earwax, especially in the inner part of the ear, causing more difficult to introduce the earpiece. Remember clean the ear with Cleaning Sprays and sticks for the ears. Usually you will only need practice more to enter it correctly. If you can't enter it it is recommended that you have a ear cleaning to remove wax plugs.

⚠ If you can't enter it, contact us to help you: WhatsApp +34 644 098 320 o Email.

Usage Scheme Nano V6 Earpiece

When the earpiece has been correctly inserted in the left ear Place the kit on your body as in the image. The wired microphone can be hidden in the sleeve or collar. The inducing element should always be between the neck and chest (the closer the more volume) to transmit the sound to the handset.

Call from a mobile to the phone number of the SIM card and it will respond automatically. If you hear very low, Also insert the other earpiece into the right ear or place the induction element closer to the earpiece.

El Volume is regulated by moving the inducing element closer or further away from the earpiece.. The closer, the more volume, the further away, the less volume. It must be located between the neck and chest on the side where we have inserted the earpiece so that it receives the sound.

 (A single earpiece in the left ear is recommended, since when trying to insert one in each ear, the first one will be misplaced when introducing the second one). (It is VERY likely that if we do not hear well with an earpiece in the left ear, it is because we have not inserted the earpiece correctly, the inductor element does not have enough charge or the inductor element is not in the neck).

Spy Earpiece Vip Pro

Clean Ear and Earpiece
Introduction Vip Pro UltraMini Earpiece Battery
Inductive Waves Earpiece Nano V6 Vip Pro SuperMini
  • Clean the earphone holes with a fine needle and be very careful to remove earwax that obstructs the earpiece and can make you not hear anything.

  • Check that the battery is charged. If it has been left on the spy headset for a long time, it will download and you must use a new battery. The battery discharges even when not in use.

  • Unscrew the black cap of the spy headset and insert the battery with the positive pole facing up (where the letters of the brand and the battery model are the positive pole).

  • Screw the cap back on, making sure it is screwed tightly.

    If you hear a sound similar to that of an untuned radio When you put the spy earpiece in your ear with the battery inserted, the spy headset is working and the problem is another.

Place the inductor element on the neck and the earpiece on the ear and make a phone call. If you cannot establish the call, check step 1 of common problems.

⚠ The battery begins to be consumed from the moment it is inserted in the earpiece and must be removed if it is not going to be used.

4 - I only hear out of one ear / earpiece

If the vip pro earpiece works, the nano earpiece will work for sure. This is because the nano earpiece works because of the material it is made of.
It is recommended to first test the vip pro earpiece if you have purchased a kit with a vip pro earpiece.
Introduce Nano Earpiece

In nano earpieces this failure is impossible. If one device works, the other works too. This is because the earpieces work because of the material they are made of, a piezoelectric material, and not due to any internal electronics in the earpieces. The material reacts to the inductive waves of the inductor element by vibrating and making sound.

Most likely, the earpiece has not been correctly inserted into the ear, we are confusing the extractor magnet with the earpieces or two earpieces together or that let's hear more through one ear (We normally hear more through the left ear).

If the volume obtained by the earpiece in one ear is sufficient, it is recommended to use it with a single earpiece and save the other.

Nano Earpiece Accessories

5 - A very loud sound sounds, like a bee

Untuned radio-like sound is normal in all Vip Pro spy headphones. It is due to the constant amplification of the inductive waves emitted by the collar.
If the sound is very loud, and You can hear it even when it's not in your ear, follow the steps below:
Step 4 Vip Pro Mini Earpiece

If the sound is very loud and can be heard even with the earphone out of the ear, unscrew the cap and Check that the battery is oriented with the positive + pole facing up and that the cap is screwed on correctly and aligned. If the problem persists, remove the cover again and Gently pull the spring inside the earphone with your fingernail or tweezers. Thus, will be deformed and contact will be made correctly. Can be necesario perform this adjustment occasionally or on first use.

6 - The microphone does not work

The wired microphone works like a handsfree for phone calls. It is recommended check that it has not been clogged with clothing and try to do the call in speakerphone mode with another mobile and at maximum volume to hear louder.

7 - I can't extract the earpiece

With which of the two earpieces are you experiencing the problem?

Spy Earpiece Nano

Nano Earpiece Accessories
Step 6 Nano V4 Earpiece
Step 7 Nano Earpiece

You may have to try several times until it is successfully removed.

remove the earpiece approaching the extractor bar (indicated in the image with a 2) with puller magnet (indicated with a 1) at its base to the ear as you can see in the first image.

Another VERY effective extraction method es hold with one finger the puller magnet inside the ear and shake your head while keeping it rotated as in the second image. It can be hard to remove the first few times, but after several attempts it will succeed.

As well the earpiece may have already been removed and fallen to the ground, check if it is still in your ear by connecting the Kit and checking if you hear when playing a recording at maximum volume.

⚠ If you cannot extract it, contact us to help you: WhatsApp +34 644 098 320 o Email.

It is recommended to clean the earpiece with water or alcohol, the extractor magnet and the extractor bar before and after each use.

Lastly, remember to turn off the element inductor inductor to prevent it from downloading. 

Spy Earpiece Vip Pro

Step 4 Vip Pro Mini Earpiece

Remove the earphone by pulling the transparent thread with your fingers. If you don't get it, you can try to pull the transparent thread with tweezers.

Lastly, remember to disconnect the battery when you finish using the spy headset to prevent further consumption.

8 - The Inductor Element has stopped working

Nano V6 charging without SIM

Most likely, has stayed on and the battery has been depleted. This happens if we leave the Nano SIM card inserted even if it is not being used or if it is removed without pressing and hearing the click.. Perform a full charge without the Nano SIM card.

If you have already verified that you have a charge follow the steps indicated in the section 3 – I don't hear anything or very low of frequent problems.

⚠ If the Kit does not work, contact us to help you: WhatsApp +34 644 098 320 o Email.

Can check the VideoTutorial along with instructions to better understand how the earpiece works:

If you have questions, don't hesitate to contact us! 😉

Security and Compliance

Below is the important product information in relation to the security and compliance that guarantee proper and safe use of the product:

⚠ FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS MAY RESULT IN FIRE, ELECTRIC SHOCK, OR OTHER DAMAGE OR INJURY.

WARNING: Do not use or store the product near other electronic equipment because the magnetic field of adjacent electrical equipment will seriously damage or interfere with the product. Also do not use this product if you have impaired hearing which may be affected, if you use hearing aids, or if you are using a pacemaker or any electronic medical device.

Certifications and Warnings Products PingaOculto

® PingaOculto. All rights reserved.

Product specifications:

Model Name: Nano V6 / Nano V6 + Vip Pro SuperMini / Nano V6 + Vip Pro UltraMini

Model number: N-15/N-16/N-17

Product identifier: B09W1PHSHW / B09Y4SQTD4 / B09W1QKS6K

Product battery: Integrated Lithium-Ion type with 500 mAh capacity

Electrical Rating: Power: 100-240V 50/60Hz 0.15A

Batteries Included: 2 x Silver Oxide Batteries type 337-SR416SW

Operating temperature: 0 to 35ºC

Product Use: Do not expose your device or adapter to liquids. If your device or adapter gets wet, carefully unplug all cables without getting your hands wet, and wait for the device and adapter to dry completely before plugging them back in. Do not try to dry your device or adapter with an external heat source, such as a microwave oven or blow dryer. If the device or adapter is damaged, stop using it immediately. Use only the supplied accessories to power your device. To avoid the risk of electric shock, do not touch the device or the cables connected to it during a thunderstorm. The cables and/or adapters are only designed for indoor use.

Legal notice: PingOc Now SL is not responsible for the fraudulent or erroneous use of the product due to the lack of understanding or reading of the information in the instructions and precautions. This product is not a toy and must not be used contrary to current applicable laws. If you have any questions you can contact us before using the product.

For EU customers: Hereby, PingaOculto, declares that the type of radio equipment is in accordance with Directive 2014/53/EU.

Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

FCC Compliance: This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The device has been evaluated to meet the general RF exposure requirement. The device can be used in portable exposure conditions without restrictions.

Radio Frequency Exposure Compliance: As a health protection measure, this device complies with the limits for exposure of the general public to electromagnetic fields in accordance with council recommendation 1999/519/EC. This device can be placed on the body avoiding prolonged use of it for more than 5 hours.

How to recycle your device properly: Disposal of certain electronic devices is regulated in some areas. Make sure you comply with local regulations and laws.

Additional Safety and Compliance Information: For additional information on safety, recycling and compliance or other important issues related to your device, do not hesitate to contact us through any of the available means of contact. Means of contact with: Email contact@pingaoculto.com, Call/WhatsApp +34 644 098 320.

Limited Warranty: All official brand items PingaOculto have 2 year minimum warranty. This guarantee may be extended or reduced depending on the country where the sale takes place, as is the case by law in Spain where it is extended to 3 years as established by Decree-Law 7/2021 with respect to the Guarantee on the Sale of Goods. of consumption. We reserve the right to deny the guarantee of a product if improper or negligent use by the client is verified, similar to those reflected in: https://www.pingaoculto.es/garantias-y-devoluciones/ If you need to contact us due to a failure, you can do so by email: contact@pingaoculto.com or by Call/WhatsApp: +34 644 098 320.

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